Free CRM1. Services
Ēzidash is a subscription-based software platform for travel professionals.
Current subscription offerings include:
Ēzi CRM
Customer relationship management software for client profiles, follow-ups, reminders, communications, and business management.
Ēzi Gift Registry
A client-facing website tool allowing collection of secure payments and gift contributions.
Ēzi Invoice
Invoice generation, payment tracking, reports, and email templates.
Ēzi Quote
Travel proposal builder with booking links and quote delivery tools.
Ēzi Groups
Group booking automation tools including payment collection, websites, manifests, and group workflows.
Ēzi Bundle
A bundled package combining all Ēzidash features.
We reserve the right to modify, improve, remove, replace, or discontinue any feature at any time.
2. Subscription Terms
Ēzidash is offered on:
- Monthly subscription
- Annual subscription
Your selected plan renews automatically unless cancelled.
By subscribing, you authorize recurring billing according to your selected plan.
3. Automatic Renewal
Subscriptions automatically renew at the end of each billing cycle unless cancelled in accordance with these Terms.
Renewals occur on the scheduled billing date associated with your account.
You are solely responsible for monitoring renewal dates.
4. Cancellation Policy
You may cancel your subscription at any time.
To prevent renewal charges:
If cancellation is made less than three (3) days before renewal, the upcoming renewal payment may still be processed.
Cancellation will remain effective for the following billing cycle.
5. No Refund Policy
This includes:
- monthly subscriptions
- annual subscriptions
- upgrades
- downgrades
- promotional pricing
- discounted subscriptions
- partial billing periods
- unused time
- early cancellations
No refunds, credits, or prorated reimbursements will be issued under any circumstances unless required by applicable law.
6. Failed Payments
If a payment fails for any reason:
- your access may be suspended immediately
- your account may be restricted
- features may be disabled
- access to your data may be limited
If payment remains outstanding, we may terminate your account.
We are not liable for any loss resulting from suspension or termination due to non-payment.
7. Termination and Data Deletion
If your subscription is terminated by cancellation, non-payment, breach, or closure, your access will end immediately or at the end of the active billing cycle (at our discretion).
Data that may be deleted includes: client records, documents, payment records, CRM entries, reports, communications, templates, and related materials.
It is your sole responsibility to export and back up your data before termination.
We have no obligation to retain or recover deleted data after the 14-day period.
8. User Responsibilities
You are responsible for:
- maintaining accurate account information
- protecting login credentials
- obtaining all client consents
- ensuring lawful data collection
- verifying supplier pricing
- verifying travel details
- confirming payment accuracy
- maintaining regulatory compliance
- ensuring proper business practices
Ēzidash is a tool only. You remain fully responsible for your travel business operations.
9. Service Availability
We aim to provide reliable service but do not guarantee:
- uninterrupted availability
- error-free operation
- bug-free performance
- permanent feature availability
- data recovery
- uptime levels
Service may be interrupted for:
- maintenance
- upgrades
- outages
- cyber incidents
- third-party failures
10. Acceptable Use
You may not:
- misuse the platform
- attempt unauthorized access
- interfere with security
- reverse engineer the software
- copy features
- scrape data
- create competing products
- upload malware
- violate laws
- abuse system resources
Violation may result in immediate termination.
11. Third-Party Providers
Ēzidash integrates with third-party providers including:
- Stripe
- Microsoft Azure
- AWS
- Enigma Vault
- email platforms
- external APIs
We are not responsible for third-party outages, delays, errors, or policy changes.
Use of third-party systems may be subject to separate terms.
12. Pricing Changes
We may change pricing at any time.
Price changes will apply on renewal.
Promotional rates may expire automatically.
We may modify package inclusions without liability.
13. Suspension or Termination by Us
We may suspend or terminate accounts for:
- non-payment
- fraud
- abuse
- security risks
- legal concerns
- breach of agreements
- misuse of services
Termination may occur without prior notice.
14. No Liability
To the fullest extent permitted by law, 2659337 ONTARIO INC., its officers, directors, shareholders, affiliates, contractors, developers, employees, and principals shall not be liable for:
- loss of profits
- loss of commissions
- loss of clients
- loss of business
- loss of data
- failed bookings
- supplier errors
- payment issues
- missed deadlines
- incorrect reports
- technical failures
- service outages
- indirect damages
- consequential damages
15. Governing Law
These Terms are governed by the laws of Ontario, Canada.
Any disputes shall be subject to the exclusive jurisdiction of Ontario courts.
16. Agreement Hierarchy
These Terms work together with:
If there is conflict:
- Software Licence Agreement governs IP and liability
- Privacy Policy governs personal data
- Terms of Service govern subscriptions and billing